ope体育

ope体育 > 产品展示 > 呼叫中心 > 朗视呼叫中心功能

LANGSHIHUJIAOZHONGXINGONGNENG

发布时间:2018.10.16浏览量:

电话管理

ZHICHIHUNHEJIERUDUOLEIXINGWAIXIAN,TIGONGLINGHUODELUYOU、IVR、PAIDUIDENGCHULICELVE,NEIZHITONGHUALUYIN、SANFANGTONGHUA、DIANHUAHUIYIDENGGONGNENG,TIGAOZUOXIGOUTONGXIAOLV,TISHENGQIYEPINPAIXIAOYI。

客户管理

TONGGUOHUJIAOCHENDIANKEHUSHUJU,SHIXIANKEHUZILIAODIANZIHUAGUANLI,ZHICHIKEHUZIDUANZIDINGYISHEZHI,SHUJUXINXIPILIANGDAOCHUDAORU,BANGZHUQIYEYOUHUACELVE,QUEBAOKEHUZIYUANZUIDAHUALIYONG。

座席管理

ope体育SHISHICHAKANZUOXIZHUANGTAI、HUAWUSHUJU,BAKONGGONGZUOSHIJIANNEIFUWUZHILIANG;TIGONGTONGHUALUYINFENXIYEWUWENTI,TISHENGGONGZUOJINENG;ZHICHICHAXUNSUOYOUDIANHUASHUJUHUIZONG,SHENGCHENGBAOBIAO,BIANYUKAOHEGUANLI。

业绩管理

ope体育ZHICHISHANGPINZIDUANZIDINGYISHEDING,KEZHUISUDINGDANGOUTONGJILU、TONGHUALUYIN,TIGONGDINGDANSHENHE、CHAXUN、DAOCHUDENGGUANLIGONGNENG,SUISHIZHANGWODINGDANZHUANGKUANG。

功能应用


XIANGMU

FENLEI

GONGNENG

GONGNENGMIAOSHU

HUAJI

JIBENGONGNENG

QIANRU/QIANCHU

QIANRU/QIANCHUZUOXI。

JIETING/BODA

JIETING/BODADIANHUA。

DIANHUAZHUANJIE

ope体育JIANGTONGHUAZHUANYIDAODISANFANG,KEYIQUXIAOZHUANYI,HUOWANCHENGZHUANYI。

SANFANGTONGHUA

ope体育KEZAIBUZHONGDUANTONGHUADEZHUANGTAIXIAZHUJIAODISANFANGFENJI,CONGERSHIXIANSANFANGTONGSHITONGHUA,SANFANGZHONGRENHEYIFANGGUADUANDOUBUYINGXIANGLINGWAILIANGFANGDETONGHUA。

BAOCHI/HUIFU

ope体育TONGHUAGUOCHENGZHONG,ZUOXIKEYIZANTINGTONGHUA,JIKEHUBOFANGYINLE。CITONGHUABUHUIBEIGUADUAN,KEYIZAIYIDUANSHIJIANHOUZHONGXINTIJIAOHUIZUOXI。

ZHIMANG/ZHIXIAN

ope体育KEYIJIANGZUOXIZHUANGTAIZHIXIAN,HUOZHIMANG。

HUJIAOZHONGXINZUOXIWEIRUANJIAN

ZUOXIDENGLU

DENGLUXITONG

ZUOXIDENGLUXITONG

TUICHUXITONG

ZUOXITUICHUXITONG

XIUGAIMIMA

ZUOXIXIUGAIZIJIDEMIMA

LAIDIANDANPING

LAIDIANDANPING

KEHULAIDIANSHI,JIEMIANZIDONGTIAOCHUGAIKEHUXINXI。

ZHISHIKU

ZHISHIKU

ZAIZHISHIKULICHAXUNZHISHIDIAN。

SHUJUGUANLI

KEHUGUANLI

ope体育TIANJIA、CHAXUN、SHANCHUKEHUXINXI,BIANXIE、CHAKANGOUTONGJILU,SHOUTINGKEHUTONGHUALUYIN。

DINGDANGUANLI

TIANXIE、TIJIAODINGDANXINXI,DUOTIAOJIANJIANSUODINGDAN。

ZIYUANGUANLI

ope体育CHAKANZIYUANTONGJI,DAORUKEHUZIYUAN。

JIANKONGHEGUANLI

ZUOXIJIANKONG

ZUOXIZHUANGTAIJIANKONG

SHISHICHAKANMEIYIGEZUOXIDEGONGZUOZHUANGTAI。

TONGHUAJIANTING

BANZHANGKEDUIZUOXITONGHUAJINXINGTONGHUAJIANTING、MIYUJIANTING、QIANGCHAJIANTING、CHAIDUANTONGHUADENGCAOZUO。

HUAWUBAOBIAO

TONGHUALUYIN

ope体育DUOTIAOJIANJIANSUOLUYIN,CHAKAN、DAOCHULUYINXINXI,XIAZAI、BOFANGLUYINWENJIAN。

HUAWUTONGJI

GENJUSHIJIAN,FENHURU、HUCHUZHANSHIHUAWUBAOBIAO。

YINGXIONGPAIXINGBANG

GENJUSHIJIAN,FENHURU、HUCHUZHANSHIZUOXIHUOFENJIHUAWUPAIMING。

MANYIDUDIAOCHA

MANYIDUDIAOCHA

ope体育CHAKANKEHUDUIZUOXIFUWUDEMANYIDUPINGFEN。

YONGHUGUANLI

ZUOXIGUANLI

TIANJIA、XIUGAI、SHANCHUZUOXIXINXI,ZHICHIQINGCHUZUOXIMIMA。

FENZUGUANLI

ope体育TIANJIA、XIUGAI、SHANCHUFENZU。

JIAOSEPEIZHI

ope体育TIANJIA、SHANCHUJIAOSE,BINGWEIJIAOSEFENPEIQUANXIAN。

KEHUZIYUAN

ZIYUANGUANLI

ope体育CHAKAN、HUISHOUDIAOBO、DAORUDAOCHUKEHUZIYUAN。

SHUJUZIDIAN

ZIDUANPEIZHI

ope体育ZIDINGYIZIDUANXINXI,CHAXUN、XIUGAI、SHANCHUZIDUAN。

KEHULEIXING

ope体育TIANJIA、XIUGAI、SHANCHUKEHULEIXING。

SHANGPINMINGCHENG

ope体育ZIDINGYISHANGPINMINGCHENGYUJIAGE,TIANJIA、SHANCHUSHANGPINMINGCHENG。

IVR

LIUCHENGBIANJI

LIUCHENGBIANJI

WUXUBIANCHENGDEJIEMIANHUALIUCHENGBIANJI

ZIDINGYITISHIYIN

ZIDINGYISHANGCHUANTISHIYIN。

DIANHUAGONGNENG

JIEDIANHUA

YINGDAKEHULAIDIAN。

FANGYIN

ZIDONGBOFANGTISHIYIN。

DTMFANJIANSHURU

JIESHOUKEHUDEANJIANSHURUXINXI。

DIANHUAZHUANYI

ope体育JIANGLAIDIANZHUANYIDAOZHIDINGZUOXIHUOFENZU。

DIANHUAGUADUAN

GUADUANKEHULAIDIAN。

DUOCENGJICAIDAN

GENJUTIAOJIANTIAOZHUANDAOLINGYIGEIVR,SHIXIANDUOCENGJIIVRGONGNENG。

SHIJIANTIAOJIAN

GENJUBUTONGSHIJIANDUAN,BOFANGDUIYINGDEIVR。

成功案例:

BEIJINGDIANLIGONGSITONGZHOUFENGONGSI

ope体育BEIJINGDIANLIGONGSIYIZHUANGFENGONGSI

ope体育BEIJINGDIANLIGONGSIFANGSHANFENGONGSI

BEIJINGDIANLIGONGSICHANGPINGFENGONGSI

BEIJINGSHIHAIDIANQUMINZHENGJU

ope体育BEIJINGSHIHAIDIANQUHUNYINDENGJICHU

BEIJINGSHIHAIDIANQUCAIZHENGZHIFUZHONGXIN

BEIJINGSHIXICHENGQUCANJIRENLIANHEHUI

BEIJINGSHIDONGCHENGQUCANJIRENLIANHEHUI

BEIJINGDIANXINYIZHUANGFENGONGSI

BEIJINGGEDEYINGXIANGGUFENYOUXIANGONGSI

ope体育BEIJINGLIEBAOYIDONGKEJIYOUXIANGONGSI

TIANJINHAIHOUKEJIFAZHANYOUXIANGONGSI

SHANGHAIHADUKEJIYOUXIANGONGSI

SHANGHAIBENSHIKEJIYOUXIANGONGSI

SHANGHAIYINSHANKEJIYOUXIANGONGSI

FUJIANGONGCHENGXUEYUAN

ope体育SHAMENLEFANJIANKANGKEJIYOUXIANGONGSI

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